Terms & Conditions
Last updated: 24/05/2025
These Terms and Conditions (“Terms”) govern all bookings for training courses provided by Future Group Renewable Training Ltd – Company number 16279568 (“we”, “us”, “our”). By booking a course through our website or otherwise, you agree to be bound by these Terms.
- Eligibility and Business Purpose
1.1 All training services are provided exclusively to non-consumers, i.e. individuals or organisations acting in the course of a business, trade, or profession.
1.2 By registering for a course, you confirm that you are not acting as a consumer under the Consumer Rights Act 2015 or Consumer Contracts Regulations 2013.
- Booking and Payment
2.1 All course bookings must be made via our website or authorised representatives.
2.2 Payment is due in full at the time of booking, unless otherwise agreed in writing.
2.3 A place on the course is only confirmed once full payment has been received.
- Cancellation and Refund Policy
3.1 As a non-consumer, you do not have an automatic right to cancel your booking once it is confirmed.
3.2 Cancellations made 21 days or more before the course start date may be eligible for a refund, subject to written confirmation.
3.3 Cancellations made less than 21 days before the course start date are non-refundable.
3.4 You may request to transfer to a future course date subject to availability and at our sole discretion. An admin fee may apply.
3.5 Substitutions of delegates are permitted with prior written notice and at no additional cost.
- Course Changes and Cancellations by Us
4.1 We reserve the right to cancel, reschedule, or amend course content, dates, and venues at our discretion.
4.2 If a course is cancelled by us, you will be offered a full refund or a transfer to a future course date.
4.3 We are not liable for any costs incurred by you in relation to travel, accommodation, or other indirect expenses.
- Student Conduct
5.1 We reserve the right to refuse admission or remove any student whose behaviour is disruptive, inappropriate, or in breach of health and safety rules.
- Intellectual Property
6.1 All course materials, content, and resources are the intellectual property of Future Group Renewable Training or our licensors.
6.2 You may not copy, reproduce, or distribute course materials without our prior written consent.
- Limitation of Liability
7.1 Our total liability to you for any claim arising out of or in connection with the training services shall be limited to the amount paid by you for the relevant course.
7.2 We shall not be liable for any indirect, consequential, or economic loss (including loss of profit or business).
- Data Protection
8.1 We will process your personal data in accordance with our Privacy Policy, which complies with the UK GDPR and Data Protection Act 2018.
- Governing Law and Jurisdiction
9.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
9.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.